Bug Reports

It was working normally for a month but all in a sudden it cannot sync. Please advise.

Data not matching Strava readings kj, speed, heart rate

I'm using Bevel for a few weeks and it's not showing me insights based on need of 5 yes's and no's but apparently I have those already. IAm I understanding it badly?

The entry interface doesn't show up, and there's no price, indicating I can't buy it. I really like the style of the app you designed, but I'm a bit disappointed. Maybe you should give users who find bugs some compensation

I’ve connected and synced all the sources from my Apple Watch to my Ultrahuman ring to Apple Health, but only RHR and sleep data is showing. RR, HRV, Temp & SpO2 are all blank. I have these data from my smart ring, synced to apple health.

I know this is a small issue but I know you want it to be better

My recovery score isn’t showing. It says that my HRV baseline is missing but I have been wearing my Apple Watch to bed the past two nights. I don’t know how else to get the recovery score to appear.

Some of the RF data from trainings that I recorded with Garmin is missing. Sometimes the data is almost completely missing and areas are incorrect (first photo, almost everything in area 0), and sometimes it is only partially available (photo 2, areas seem to be correct but many data points are missing). In addition, the route is never displayed. Do you know by chance whether it is possible to import Garmin workouts via Strava and not directly from Garmin Connect? Because on Strava, all data is available correctly. Greetings

Hi Bevel Support, I’m an a new Bevel user and I’m having issues with Apple Health data not showing in the app (all metrics show “No data”). Details: • Apple Watch is paired and sending fresh data to the Apple Health app on my iPhone. • Bevel has full HealthKit permissions (confirmed in Settings → Health → Data Access & Devices → Bevel). I have tried: • Revoking and re-granting permissions in Health • Deleting and reinstalling Bevel • Restarting iPhone and Apple Watch • Fresh manual heart rate readings for test sync Despite this, Bevel still shows “No data” for all metrics. From the troubleshooting, it seems my HealthKit connection might be stuck on your servers. Could you please manually unlink/reset the Apple Health connection for my account so I can reconnect from scratch?

The connection to FreeStyle LibreLink is not working. Error message” An unexpected error occurred. Please try again later.“ Been like this 2 days now. Never been able to connect. What should I do to resolve this?