Widgets not updating
under review
G
Gregory M
Same issue. Only appeared yesterday. Only effects widgets with the three rings. Date is showing days ago. I added the widget to a Mac screen yesterday - wonder if this is the cause. Will remove today. Per picture - it is showing date (and data) as last Sunday.
Update: Removing the widget from my Mac Home Screen solved the issue.
Stefan
Same issue with Apple Watch widgets.
Randell
Stefan: Hi Stefan, have you tried syncing the Baselines/iCloud first for this?
Go to Bevel watch app -> Gear Icon -> Baseline/iCloud. Sync both to the latest, and then please send a screenshot for me.
Randell
Merged in a post:
The widget only updates the date
R
Rubén
Good afternoon, I am writing to let you know that the widget with the date and the three main measures only updates the date, the three measures are left with values from days ago
Randell
Hi Rubén, Hi, can you send a screenshot of this particular widget that you're having trouble with?
R
Rubén
Hello, Randell, I'm attaching two screenshots, one of the screen where you can see the widget and the other of your App where you can see that the values don't match. salutes
Randell
Rubén: Thank you for reporting this. That specific overview of the widget is currently buggy and the team is working to fix it. Let me merge this ticket for you. I'll keep you posted once we release an update to address this issue.
R
Rubén
Randell, perfecto, gracias
Randell
under review
Randell
Hi Kevin, are you still experiencing this issue? Can you try to restart your phone and see if this fixes it for you?
K
Kevin
Hi Randell , the widget still appears frozen after restarting my phone
Randell
Kevin: I see, Can you try the following first and see if this fixes it?
- Reinstall the Bevel phone app
- Remove the widget, and add it again.
If these won't fix the issue you are having, we'll investigate further on our end. Looking at this, this seems to be a bug as it displays the default view of the said widget.
K
Kevin
Randell, after following your directions the widget is still frozen, and unfortunately I lost my workout plan in the strength builder after reinstalling. Is there anyway to recover this or do I have to manually input everything again?
K
Kevin
Quick update: workout plan showed up a few hours after reinstalling. Still having the widget issue. Thanks for your time!
Randell
Kevin: Hi, thanks for the info. The team will look into this.