Grey
complete
Randell
Merged in a post:
Widget on Phone/Watch
M
Molly McCoy
So the widget in my phone doesn’t update with the day’s readings. Currently it’s stuck on the 23rd. I’ve updated my phone and restarted, deleted and reinstalled the app and it’s not working. The widget on my watch is also wrong despite re-syncing, opening and closing the app and restarting my watch.
Randell
Hi Molly McCoy, This is an issue that we are currently aware of and actively working on a fix.
For your Watch complication, did you check your Baseline/iCloud and see if both are synced to the latest? To check this, go to Bevel watch app -> Gear Icon -> Baseline/iCloud, see if both are synced to the latest.
Randell
Merged in a post:
Widget not updated.
R
Ros J. Perales Espí
Im reporting this bug since April.
Randell
Hi Ros J. Perales Espí, We’ve already pushed updates for this, and some users have confirmed the issue was resolved after restarting their phone and re-adding the widget. Can you please try that and let me know if it works for you?
Could you also confirm which version of the app you’re currently using?
R
Ros J. Perales Espí
Randell widget deleted, iphone restarted, widget new added… and now 2nd August is shown. Makes zero sense.
This bug is not yet fixed
Version: 2.1.8 (2083)
Randell
Merged in a post:
Don't update any widgets on the desktop
Philippe Landsberg
For a few days now, the big widget on the desktop stopped updating. Not at all, the percentages in the district remain at their initial values.
Randell
Merged in a post:
Widget ios
M
Matthieu Fumarola
My widget is no longer refreshing
Randell
Hi Matthieu Fumarola, Can you please try to restart your Phone right now and see if this will help fix it for you? also, which version of the app are you currently running? To check this, please go to Bevel -> Profile -> Scroll down to the bottom, the latest should be 2.1.8
Philippe Landsberg
Unfortunately, restarting does not work, the problem persists.
Randell
Hi Philippe Landsberg, could you please try restarting your phone and see if that fixes the issue?
And which app version are you currently using? Please confirm this for me. You can verify it by going to Bevel -> Profile and scrolling all the way down.
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