Some Garmin activities not syncing
under review
Randell
Darwin, Jose Hernandez, Daniel Watson. Patrick Oosterlaar
Hi Guys, we just released an update for this. Can you please try the following for me? see if this is now fixed for you.
- Download the Bevel app version 2.3.4, to do this: Go to App Store -> Bevel -> Please tap on Bevel's page view for the update icon to appear.
- Once done downloading, Connect and disconnect your Garmin integration. Make sure to check the historical data option as a part of the Garmin connection flow. (Attached screenshot)
- After you've re-connected the Garmin, there will be a pop up that you can tap "Resync" on the Bevel app.
Please let me know if your data is now syncing correctly.
Darwin
Randell- I did a 45 second ride on my couch (lol). It came across. With the map! Thanks . That is great. Does the update also include a way to delete activities?
D
Daniel Watson
Randell all is syncing normally now after the Bevel app update. Thanks for the quick turnaround on the fix.
Randell
Daniel Watson: Thanks for confirming this!
Darwin
I went to add manually add the activity and there is no mountain biking. That may be why it is not coming across from garmin.
J
Jose Hernandez
Experiencing the same issue. My indoor run Direct from Garmin did not sync. Tried syncing, rebooting, everything, but still not showing.
D
Daniel Watson
I’m having the same issue. My strength training session logged in Garmin isn’t syncing over from today. I’ve made sure both apps are up to date. I removed the Garmin integration, rebooted my phone, and set up the integration again and it still won’t pull todays workout.
P
Patrick Oosterlaar
I (also) took a (MTB) ride today and it won't happen either. Direct Garmin connect to Bevel. So the problem seems to be broader.
Markus
marked this post as
under review
Markus
marked this post as
waiting for user input
Markus
Darwin Hey, just to make sure I fully understand the setup — are you currently using the direct Garmin integration with Bevel, or are you syncing Garmin → Apple Health → Bevel?
This will help us pinpoint why the MTB ride isn’t coming through, while the strength workout did.
Looking forward to your reply!
Darwin
Markus: I am using direct from Garmin.
Darwin
I did a walk the same night and it did come through.
Markus
Darwin: Hey can you please send us logs via the app? Options -> Scroll down -> Send logs to developer.
Darwin
Markus-sent
Darwin
I sent the logs a couple days ago