Sleep data unavailable | Voters

Sleep data unavailable

under review

Sid K

For some reason last night, the sleep data wasn’t picked up by the app, even though it has been reported inside Apple health. I’ve gone back checked through the connections and the Apple health connection is fine and showing up inside the app.

4 days ago

Randell

marked this post as

under review

Randell

Hi Sid K, Let me help you with this. Can you please start by going to the following and share a screenshot of the view for me?

I'd like to check and verify a few things to better assist you.

Bevel -> Profile -> Data Sources -> Sleep, screesnhot the view for me.
Apple Health -> Sleep -> Scroll down to the bottom, tap "Show all data" then screenshot the view for me.
Bevel home view.