New update - Home Screen lagging
complete
Randell
marked this post as
complete
Ben Yang
Thomas Vodrazka can you try updating to 2.3.2 and see if the issue is fixed for you?
T
Thomas Vodrazka
Ben Yang
Upgraded to 2.3.2 - no lag now! Fixed.
Thanks !
Randell
marked this post as
under review
Randell
Hi Thomas Vodrazka, Thanks for reporting this. Is the lag or choppiness happening only on the home screen, or are other screens affected as well? If possible, could you share a screen recording of the issue? You can send it to hello@bevel.health
T
Thomas Vodrazka
Randell only home. Email sent
Randell
Thomas Vodrazka: Hi Thomas, for some reason, I don't see any emails coming in from you. Can you please check it for me? or re-send it?
Randell
Thomas Vodrazka: Hi Thomas, to confirm the following:
- What is your device and IOS version?
- Are you currently using a CGM, and is it connected to Bevel?
- What is your current time zone?
T
Thomas Vodrazka
Randell
- iOS 26.1 (23B85)
- No
- Poland
T
Thomas Vodrazka
Randell
Ok, sent again
T
Thomas Vodrazka
Randell
Uninstalling and installing the app worked. Edit: nope, lagging after 5 minutes again
Downside: widgets have to be reconfigured in iOS and watch after reinstall
T
Thomas Vodrazka
Randell
After fresh installation it’s choppy again…
Randell
Thomas Vodrazka: Hi Thomas. thanks for answering all these. Please refrain from reinstalling the app, for now- give us some time to look into this and push out an update improvement fix. Thank you!
T
Thomas Vodrazka
Restarted my phone, still choppy