Never syncs data
waiting for user input
Markus
marked this post as
waiting for user input
Markus
Zachary Niles Hey, can you try to go to the options menu -> scroll down -> clear cache and reload all data -> please make sure to keep the app open until the data sync is completed.
A
Amy Shields
Markus Hi Markus, i have done this and the sync doesn’t appear to stop. How long do you expect it to sync for?
Markus
Amy Shields: Hey - can you double check if you have a long data loading window ? -> options -> customization -> data loading window. Can you screenshot this for me?