App load takes forever, recent issue
in progress
G
Green Anchor
since the AI features were added, the app takes a long time to load (UI loads but all data is blank). 7-10 seconds to load the data. The one thing I think could be causing this is I enabled syncing the last 5 years of data, but I don’t get why this would cause a slowdown at the beginning of
every
app load (after app has been removed from RAM) as data from 5 years ago isn’t going to change so the sync doesn’t need to go back that far. Unless Bevel never stores health data so it’s always having to reload and calculate everything from scratch on boot?Im on 2.2.4, iOS 26.0, and iPhone 15 pro.
Tom
For me too, but without the advanced sync. In addition, the app may crash. Use an iPhone 16 with iOS 26.0
Randell
Tom: Hi, just to confirm: Are you currently using Bevel 2.2.6? To verify this, go to Bevel -> Profile and scroll down.
If this is not yet the case, please update the app manually. To do this, go to the App Store -> Bevel and tap on the Bevel side view so that the update icon appears.
Tom
Hello Randell: I'm currently using version 2.2.6, but I don't know exactly when. The last time the app crashed while charging was about 3 days ago. I'll continue to watch it and expand this thread if necessary.
Regards Tom
Randell
in progress
Randell
Hi Green Anchor, This behavior is expected if you have Load Extended Data set to 5 years. The load time should typically be around 5–10 seconds, which aligns with what you’ve reported.
That said, we already have a performance improvement update in the works that should significantly enhance loading speed when the 5-year data option is enabled.