App has stopped accessing data and syncing | Voters

App has stopped accessing data and syncing

under review

svelvin1971

Hi, last day or 2 the app no longer syncs or reads data, I’ve followed the instructions and closed the app, restarted the phone and reinstalled the app to no avail.

A day ago

svelvin1971

Hi, I can confirm it’s 2.2.6. I have attached the screenshot, please let me know if there’s more detail you need.

Randell

svelvin1971: Hi Svelvin, can you please try tapping the "Resync Health"? See if this helps fix the issue for you?

Also, please share a screenshot of your Bevel home view and the Health Monitor view.

Randell

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under review

Randell

Hi svelvin1971., Let me help you with this. First, can you please go to Bevel -> Profile -> Data Sources, screenshot the view for me?

Also, are you currently on the latest version of the app? It should be 2.2.6, can you please verify this by going to Bevel -> Profile, scroll down to the bottom.